Direct booking beats OTAs: a practical guide

When you book through a large platform, the price you see almost always includes a commission the property has priced into your stay. Contacting a hotel or B&B directly removes that margin — if you do it right.

What to ask before you write

• Exact room type and dates
• Cancellation terms set by the property itself, not a middleman
• What's actually included (breakfast, parking, pets) — not always listed online

The fastest channels

Phone and WhatsApp usually get you a real answer with real availability fastest, especially in high season. Email works well for detailed requests or larger groups where it helps to have everything in writing.

A property that replies the same day with a clear price is almost always a good sign — it means direct enquiries get real attention, not just the ones coming through big platforms.

You don't lose any protection

Booking direct doesn't mean giving up clarity: always get written confirmation of price, dates and terms before paying a deposit, and avoid transfers to accounts that don't match the property's own name.